Frequently Asked Questions (FAQ)

F88 (including F88 Investment JSC and its subsidiaries) is a provider of comprehensive and inclusive financial services in Vietnam with targeted customers being commoners (lower mass market), offering accessible lending solutions and related financial products through a nationwide branch network and digital channel. We are committed to delivering fast, transparent, easy and reliable financial services to individual customers and small business owners.

F88 was founded in 2015, with the mission to change the financing approach to assist people towards a better life with quick, easy & transparent services.

F88 Investment JSC (the holding company) is located in Phu Tho, Vietnam.

F88 provides secured lending solutions, advisory-based insurance distribution, banking agent and other value-added financial services. The Company serves the unbanked and underbanked customer segment who requires fast, easy, reliable, and convenient access to finance.

F88 stands out through its multi-channel distribution network spanning both online and offline touchpoints, a flexible suite of products tailored to target customer segments, a standardized operating model, robust risk management practices, and strong centralized data-analytics capabilities. In addition, F88 is distinguished by its utilization of advanced technology and commitment to operational automation and digitalization. These strengths enable F88 to deliver consistent service quality and maintain high operational efficiency across its network.

F88 primarily serves individual customers, small household businesses and SME companies who may have limited access to traditional financial institutions.

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